If you have been following me on our Facebook Crochet Community Page, you know that I have been monkeying around with new programming. The programming has been burping and doing things that are clearly wrong.
In reviewing what Cathy and I do daily, there’s a common thread of issues that we are forever treading through. Our inbox is a hot spot of activity for people wanting resources, help and for us to do things.
Our weakness is a lack of resources and people power to do everything. We are just two people with are having ‘time management’ issues. We are running out of time and it wasn’t for utter exhaustion, we would work 24-7 if we never required sleep to rejuvenate.
I was watching a video last month of a woman who discovered The Crochet Crowd. Though, we can tell by our online presence and our inbox that we are excelling in the resources we provide, it was this video that put a face to the 1000’s of emails where I got the message loud and clear. Her comments were not only about Cathy and I, but more so directed to the followers who are excited about crochet. The followers that go through our Facebook and help others without any conditions or expectations in return.
What we have seen, especially this year, is that followers are either missing the tips, suggestions and free patterns offered by us. Typical email, “Mikey, you featured a scarf that was all black about 1 – 2 months ago, can you tell me what the pattern was?”
On an average day, I refer a handful of ideas. I share tons of posts by our fans with their projects. I cannot answer this type of email as I can barely remember what I ate for breakfast yesterday verses trying to remember one of 1000’s of images that pass over my eyes in any given month.
Facebook is great, but it has one major downfall. It doesn’t track the past in specific content that may be important with specific searching.
With seeing this woman’s reaction to her excitement for The Crochet Crowd. Then seeing our email inbox stuffed with the questions that are generally the same. I have to do a better job of executing the resources so they are easier to find.
- You will be starting to see more updates coming from my blog to Facebook so you can find the patterns easier.
- Pattern suggestions and ideas will be generated from my blog and trackable through the categories on my blog.
- We will be adding a Questions & Answers Section from our mailbox. This way people can see what has already been asked and get quicker answers.
Our goal is to make it easier to participate. Easier for people to get the information they need. Though, there will also be people who would prefer to email a question when the answer is searchable, we think this will greatly help the people who are more in a rush instead of waiting for us to sift through our email.
- Content Creation for The Crowd (thecrochetcrowddotcom.wordpress.com)